• Anywhere

Initial 12-month contract with view to long term.

We have a requirement for an IT Infrastructure Engineer to join the TS team in Cork. The successful candidate will have solid IT infrastructure fundamentals and experience in deploying technical solutions. S/He will be responsible for managing specific IT infrastructure with a strong focus on networks, server and workstation platforms. The position will work within a team that provides support to IT, Lab and manufacturing systems across the two Cork sites. Candidates will be required to have excellent communication/interpersonal skills with the ability to work on their own initiative as well as in a Team.

Experience of working in a pharmaceutical manufacturing operation is desirable.

 Responsibilities

  • Working as part of the local infrastructure teams in areas of project delivery, outage coordination, troubleshooting of incidents and general infrastructure queries.
  • Assists in infrastructure projects that may include, but are not limited to network and server upgrades
  • Installing, configuring & managing GxP specialized PCs and related software applications.
  • Responsible for producing and updating all relevant infrastructure documentation as well as conducting regular security and periodic reviews.
  • Assist in maintaining manufacturing-based site servers.
  • Support locally managed applications and associated validation documentation.
  • Provide on-going support for the technical requirements of business areas
  • Ensure on-going compliance with company Quality Standards and Practices.
  • Contacts vendors and contractors as needed.
  • Assists with end user device security functions that may include anti-virus and malware protection.
  • Trains users on IT Systems and Policies
  • Respond to, escalate/reassign, and close helpdesk tickets
  • Ability to work in a team environment and independently as required
  • Support and troubleshooting of applications

Qualifications & Requirements

  • IT qualification (Or similar), Level 8 Degree in relevant discipline.
  • Minimum 3-4 years experience supporting IT Infrastructure.
  • Experience co-ordinating\delivering Infrastructure projects
  • Good working knowledge of the following Platforms; MS Server, Win10
  • Good understanding of Antivirus and Patching technologies
  • Good understanding of Networking & Firewalls
  • Good knowledge of ISA S95 standard
  • Good understanding of data integrity, 21 CFR Part 11 and GAMP requirements
  • Strong organizational and time-management skills
  • Advanced knowledge of WAN, LAN, VPN, WLAN and Remote Desktop program
  • VMware experience is desirable, such as vSphere, VMotion, vSan technology
  • Advanced knowledge of PC hardware troubleshooting and repair
  • Past proven experience engaging business users to ensure that appropriate business needs are clearly defined, communicated, and delivered at or above expectations
  • Strong oral and written communication skills are required, with proven ability to communicate and build relationships cross-functionally.

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