Frequently Asked Questions
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Managed IT services typically offer three main pricing models: per-device, per-user, and tiered pricing. The per-device model charges based on each device managed, while the per-user model charges per employee, covering all their devices. Tiered pricing offers different levels of service at varying price points, allowing companies to choose based on their needs.
The cost of managed IT services generally increases with the number of devices and users due to the added complexity and workload. More devices and users mean more potential issues and maintenance needs, which can raise the overall service cost.
For small to medium-sized businesses, managed IT services typically cost between €85 to €140 per user per month. Medium size with more complex needs may see costs ranging from €2,500 to over €15,000 per month.
Yes, many companies report significant cost savings from using managed IT services. About 46% of companies have reduced their annual IT costs by 25% or more by outsourcing their IT management, which can also lead to reduced downtime and improved cybersecurity, further adding to savings.
While most reputable providers will be upfront about costs, it’s important to carefully review your contract for any potential hidden fees. These could include charges for after-hours support or on-site services, which may not be included in the standard service package.
To determine if you’re receiving a fair price, compare quotes from multiple providers and review what each service package includes. Checking the service level agreement (SLA) for specifics on what is covered can also help ensure that you are getting value for your money.
Grab 30 minutes of free consultation with us!
We will work with you to understand your goals and to develop tailored proposal for your business.
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